Once your order has been successfully placed on our system you will receive an email confirmation. As this is an automated email please check your junk/spam mailbox.
If this has not been received and you have an AMARA account please log in and you should see your order in the ‘My Orders’ section.
If you can't see your order or you don't have an AMARA account to check then please check with your payment provider to see if a payment authorisation has been created.
If you do not have an account and have located your payment authorisation please contact us at customerservices@amara.com
If payment hasn’t been authorised then your order hasn’t been successful and you will need to place it again.