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Order Query

How to place an order, managing your order, solving problems with your order

  • Last order dates for Christmas
  • Brexit
  • Where's my order?
  • How do I track the progress of my order?
  • Can I cancel my order?
  • Can I change my order once it's been placed?
  • What do I do if my order has arrived damaged/faulty?
  • My order has arrived and it's missing an item(s)
  • My order hasn't arrived
  • How do I place an order?
  • Can I have my order gift wrapped?
  • My order has arrived with items in it that I didn't order, what do I do?
  • I've used the wrong email address when placing my order
  • How do I find a VAT invoice for my order?
  • I've placed an order but I haven't had a confirmation email
  • Can I order over the phone?
  • Is the ordering process secure?
  • Can I order or reserve an Out of Stock item?
  • How do I find AMARA's Terms and Conditions?
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