Do you offer a returns collection service? We don't offer a returns collection service outside of the UK. Please see our Returns & Refund page for more information. Related articles I live outside of the UK - how do I return my item(s) back to you? What is your returns policy? I've received my order and I've changed my mind, can I return it? Can I return my order to you for an exchange? Do you have a welcome offer for new customers?