If you are unable to return an unwanted item within the 30 day limit due to restrictions relating to Covid-19 we will honour a late return as long as the item(s) meet the other terms of our returns policy for example; they are in a new and unused condition in their original packaging and in a saleable condition. Please contact our Customer Care team before the end of your 30 day limit to discuss this with us and arrange a late return.
Please also note, that as per our returns policy, the following items cannot be returned:
Made to order
Custom products
Products marked as non-returnable within the product details
Earrings
Perishable goods
For information on our returns process click here.