How to place an order, managing your order, solving problems with your order
Delivery options and charges, tracking your delivery, solving problems with your delivery
Returns and Refunds
Returns policy, how to make a return, returns options
Made to Order Items
What is a Made to Order item? How to order and delivery of Made to Order items.
Changing your password; finding your VAT invoices; managing your data preferences
Payment, promotions and gift cards
Payment options, Paying with Klarna, promotions and how to purchase Gift Cards
Customer Care, Personal Shopping and Interior Design service
How to apply for a Trade Account; Proforma Orders and Payment Terms
The One Planet Initiative, eco-friendly packaging and how our couriers are supporting us.
We're back to business as usual for most EU deliveries. The current estimated delivery time is up to 8 working days.