***Please note that we have temporarily extended our returns policy. For orders placed from 1st February 2020 - you have up to 6 months to return your items***
Any unwanted items must be returned and received by us within 30 days of your delivery date. The item(s) you wish to return needs to be new; unused; in its original packaging, as it was received by you and in a saleable condition. If you're in the UK, we offer free returns on thousands of our products; you can check which items are eligible on the Delivery & Returns tab on each product page.
Please see our 'Returns and Refunds' page for further information and for instructions on how to make a return.
Please note that we do not offer exchanges.
The following items cannot be returned:
- Made to order
- Custom products
- Products marked as non-returnable within the product details
- Earrings
- Perishable goods