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  2. Returns and Refunds

Articles in this section

  • What is your returns policy?
  • I live in the UK - how do I return my item(s) back to you?
  • How long do I have to return my item(s)
  • I've received my order and I've changed my mind, can I return it?
  • Do you offer a returns collection service?
  • Can I return my order to you for an exchange?
  • What do I do if my order is returned back to you before I've received it?
  • I've received my refund but it's for the wrong amount, what do I do?
  • I've returned an order that I paid for with a gift card, how will I receive my refund?
  • How long will my refund take?
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How will I know when you've refunded me?

Once we've received processed your return and issued you with a refund we will send you an email to let you know

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  • I've received my order and I've changed my mind, can I return it?
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