Please see our returns & refunds page.
You have 14 working days from receipt of your made to order furniture item to return it.
Charges will apply on all made to order furniture returns, and delivery costs will not be refunded.
Items must be returned to us unused, in original packaging and in a resalable condition. If the item has not been returned in a fully saleable condition we reserve the right to refund on the item or deduct up to 50% of the original selling price from the refund amount.
Damaged or faulty items must be reported to Domestic Distribution at the point of delivery and signed for as damaged/faulty. If the delivery is signed for unchecked or not as damaged/faulty then you are fully liable for the goods.
To return any oversized furniture items please contact Customer Care.