UK Returns
Please find the UK returns information below:
Free Returns:
We offer free returns on thousands of our products. You can find out which items are eligible on the delivery & returns tab on each product page.
Returning an item(s) is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition.
Easy (chargeable) Returns:
If your item(s) isn’t eligible for free returns, please note that you will have to cover the cost of the return. Please follow the below instructions to make a return if your item isn’t eligible for a free return.
1. Log in to your AMARA account (If you don't have an account please create one here)
2. Find the item(s) you wish to return and follow the instructions online
You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.
For more information visit the Returns & Refunds FAQs.
We recommend using a tracked service of your choice or if you’d prefer, we can arrange for DPD to collect your return from your chosen address. This service is £10 per parcel which is deducted from the refund.
A collection can be booked between the hours of 9am and 5pm Monday-Friday. A request for a morning or afternoon collection time frame can be requested but not guaranteed. DPD will inform you of an approximate hourly time slot on the day of your collection.
International returns
Please see below the returns costs for other territories:
** please note returns costs can vary **
Easy Returns:
Returning an item(s) from outside of the UK is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition. Please click here to begin your return.