Order Query
How to place an order, managing your order, solving problems with your order
- Order delays
- Last order dates for Christmas
- Where's my order?
- How do I track the progress of my order?
- Can I cancel my order?
- Can I change my order once it's been placed?
- What do I do if my order has arrived damaged/faulty?
- My order has arrived and it's missing an item(s)
- My order hasn't arrived
- How do I place an order?
- How are orders packaged?
- If I’m self-isolating, how do I return a product?
- Coronavirus Information
- COVID-19 Risk Assessment
- My order has arrived with items in it that I didn't order, what do I do?
- I've used the wrong email address when placing my order
- How do I find a VAT invoice for my order?
- Will prices show on the paperwork or products in the parcel?
- I've placed an order but I haven't received a confirmation email
- Can I order over the phone?
- Is the ordering process secure?
- Can I place a wholesale order?
- Can I order or reserve an Out of Stock item?
- How do I find AMARA's Terms and Conditions?