How will I know when you've refunded me? Once we've received processed your return and issued you with a refund we will send you an email to let you know. Related articles How long will my refund take? I've received my order and I've changed my mind, can I return it? Will you let me know when you've received my return? Can I cancel my order? What happens if I return my item(s) outside of the 30 days returns policy?