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  2. Returns and Refunds

Returns and Refunds

Returns policy, how to make a return, returns options

  • What is your returns policy?
  • I live outside of the UK - how do I return my item(s) back to you?
  • What is the cost of a return?
  • I've received my order and I've changed my mind, can I return it?
  • How long do I have to return my item(s)?
  • What is your returns address?
  • How long will my refund take?
  • Will you let me know when you've received my return?
  • How will I know when you've refunded me?
  • Do you offer a returns collection service?
  • Can I return my order to you for an exchange?
  • What do I do if my order is returned back to you before I've received it?
  • I've received my refund but it's for the wrong amount, what do I do?
  • I've returned an order that I paid for with a gift card, how will I receive my refund?
  • What happens if I return my item(s) outside of the 30 days returns policy?
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