Shipping
Shipping options and charges, tracking your shipment, solving problems with your shipment
- Why are UPS asking me for my Social Security number?
- Do you have a click and collect service?
- What are my shipping options?
- Can I provide additional delivery instructions?
- I haven't heard from your shipping company yet?
- I've tracked my order with your delivery company and it says it's been delivered but I don't have it, what do I do now?
- How do I know when my delivery will arrive?
- What happens if your shipping partner loses my parcel?
- What are your shipping charges?
- Where do you ship to?
- How long will shipping take?
- Can I choose a specific time or day for my delivery?
- Can I have my order shipped to a different address to my billing address?
- How do I request a shipping quotation to a country that hasn't got a shipping rate worked out?
- Can I track my delivery?
- Which couriers to do you use?
- What happens if I’m out when my delivery is attempted?